Privacy Policy

Last updated: 1/31/2026

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our API services, browser extension, or contact us for support.

  • Account Information: Email address, password, and profile information
  • Usage Data: API requests, response times, and service usage patterns
  • Payment Information: Billing details and transaction history (processed securely through Stripe)
  • Communication Data: Support tickets, feedback, and correspondence
  • LinkedIn Data (via Browser Extension): Contact information, profile details, search results, event attendees, and post engagement data that you choose to import from LinkedIn

2. Browser Extension

Our Chrome browser extension helps you import LinkedIn contacts and data into your LinkedNav account. When you use the extension:

  • Data Collection: The extension only collects data when you explicitly click the import buttons. We collect contact information (names, job titles, company names, profile URLs, profile pictures) from LinkedIn pages you visit.
  • Authentication: The extension stores your LinkedNav authentication token locally in your browser to sync data with your LinkedNav account. This token is encrypted and never shared with third parties.
  • LinkedIn Cookies: The extension accesses LinkedIn cookies only to authenticate your requests to LinkedIn's servers for importing data. We do not collect or store your LinkedIn password.
  • Local Storage: The extension uses browser local storage to save your authentication state and preferences on your device.
  • Data Transmission: Imported data is transmitted securely (HTTPS) to our servers at api.linkednav.com and stored in your LinkedNav account.
  • No Automatic Data Collection: The extension does not automatically collect or track your browsing activity. It only works when you manually trigger an import action.

The extension is free to use and requires a LinkedNav account. You can uninstall the extension at any time from your browser settings.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our contact management platform and browser extension
  • Store and organize your imported LinkedIn contacts
  • Sync data between the browser extension and your LinkedNav account
  • Process transactions and send related information (for paid plans)
  • Send technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze usage and trends to improve our services
  • Detect, investigate, and prevent security incidents and other malicious activities

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our platform
  • Legal Requirements: We may disclose information when required by law or to protect our rights
  • Business Transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets
  • Consent: We may share information with your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Secure payment processing through Stripe

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. When you delete your account, we will delete your personal information, except where we are required to retain it for legal or regulatory purposes.

7. Your Rights

You have the right to:

  • Access, update, or delete your personal information and contact data
  • Export your contact data from your account
  • Object to the processing of your personal information
  • Request data portability
  • Withdraw consent at any time
  • Delete your account and all associated data
  • Uninstall the browser extension at any time
  • File a complaint with a supervisory authority

To exercise these rights, contact us at the email address provided below or use your account settings.

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.

9. Third-Party Services

Our services integrate with or link to third-party platforms and services:

  • LinkedIn: Our browser extension accesses LinkedIn to import contact data. We are not affiliated with LinkedIn, and your use must comply with LinkedIn's Terms of Service.
  • Stripe: Payment processing for paid plans is handled by Stripe. Your payment information is processed according to Stripe's privacy policy.
  • Third-Party Links: Our platform may contain links to third-party websites. We are not responsible for their privacy practices.

We encourage you to review the privacy policies of any third-party services you interact with.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Email: cynthia@linkednav.com

Phone: 9173617727